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Removing

You can remove GatewayDefender from your control panel either through the GatewayDefender option or MailManager. Removal of GatewayDefender can take anywhere from two to five days to process. You will continue to be billed for the service until it has been completely removed.

If you delete a mailbox after mail protection is enabled on your domain, the GatewayDefender server is notified of the update. This ensures that you will not be billed for the mailbox on the next month's invoice.

To remove GatewayDefender:

Do either of the following:

  • Click the GatewayDefender icon in your control panel. Click Remove, then click OK to confirm removal.
  • Click the Remove link in the lower left-hand corner of the MailManager interface. Click OK to confirm removal. Remove, then click OK when prompted.

The Mail Manager interface displays the Cancel button. As long as the removal is still pending, you can cancel the request by clicking the Cancel button.

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