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Changing passwords

Once your GatewayDefender account has been established, the initial password each existing Mailbox Owner enters to log into GatewayDefender Message Center is system-generated by GatewayDefender. This password is supplied in the Welcome Letter each Mailbox Owner receives once mail protection begins on your domain. As long as the mailbox password is not changed in MailManager, the mailbox password and the GatewayDefender Message Center password can be different.

Thereafter, changing the mailbox password through Mail Manager---or, alternatively, through WebMail---automatically updates the GatewayDefender account to use the new password. This password synchronization feature is not supported the other way around; in other words, if you choose to change the GatewayDefender account password through GatewayDefender Message Center, the password change will not be reflected in Mail Manager. You must manually change the mailbox password in Mail Manager to match the new GatewayDefender password.

The GatewayDefender password for any mailbox created after your GatewayDefender account has been established will be the same as the one chosen when you created the mailbox.

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